Refund & Return Policy Effective Date: October 14, 2025 Website: https://www.themainboards.com Business Name: The Main Boards Email: themainboards@gmail.com Location: Florida, USA 1. Overview At The Main Boards, we want you to be confident in every purchase. If you are not completely satisfied with your order, we offer easy return and refund options under the conditions described below. 2. Return Eligibility You may request a return within 30 days of receiving your order, provided that: The item is in the same condition as received — unused, unaltered, and with all original labels or markings intact. The part has not been installed or damaged during installation. You include proof of purchase (invoice or order confirmation). If your return does not meet these conditions, we may decline the refund or issue a partial credit. 3. How to Request a Return To begin a return, contact us at themainboards@gmail.com with your order number and reason for return. We will provide a return authorization and instructions for shipping your item back. Unauthorized returns may not be accepted or refunded. 4. Return Shipping Costs Customer Responsibility: Return shipping costs are the customer’s responsibility unless the return is due to our error (wrong or defective item). Defective or Incorrect Items: If you receive a damaged or incorrect part, we will provide a prepaid return label or refund shipping charges once verified. 5. Refunds Once we receive and inspect your return, we’ll notify you by email. If approved, your refund will be processed to your original payment method within 3–7 business days. Shipping costs from the original order are non-refundable, except in cases of seller error. 6. Exchanges If you received a defective or incorrect item and prefer a replacement, please let us know. We’ll send a replacement part once the original is returned and inspected. 7. Non-Returnable Items Certain items cannot be returned, including: Installed, altered, or damaged parts. Electrical components that have been connected or powered on. Special-order or final-sale items. 8. Damaged or Lost Packages If your order arrives damaged or is lost in transit, contact us immediately. We will file a claim with the carrier and work to resolve the issue promptly. 9. Contact Us If you have questions about your order, return, or refund, please contact us at: ? themainboards@gmail.com ? The Main Boards, Florida, USA
